Coral assisted Telespecialist in achieving HITRUST compliance

TeleSpecialists LLC is a leading telemedicine services provider, delivering comprehensive clinical consultation across teleneurology, telestroke, teleneurohospitalist services, and related specialties.

The HITRUST CSF comprises 19 domains of security, privacy, and risk governance, designed to support healthcare organizations in managing regulatory and cybersecurity obligations.

Coral eSecure partnered with TeleSpecialists to support the implementation of HITRUST, following a structured and healthcare-focused approach. The engagement included the following key milestones:

• Understanding TeleSpecialists’ business model, clinical operations, and regulatory environment

• Identifying electronic Protected Health Information (ePHI) and mapping its lifecycle across systems and processes

• Conducting a comprehensive gap analysis against all applicable HITRUST requirements

• Supporting implementation through structured tracking of policies, operational practices, and identified risks

• Implementing secure practices, including third-party risk assessments and business continuity exercises

• Enabling secure configuration of systems and environments

• Measuring the effectiveness of applicable controls throughout the assessment period

• Performing asset inventory and configuration verification

• Supporting TeleSpecialists through the entire HITRUST assessment and audit process

Outcomes and Benefits

The HITRUST implementation delivered significant and measurable benefits, including:

• Enhanced protection of sensitive healthcare data

• Streamlined compliance with healthcare regulatory requirements

• Improved enterprise-wide risk management

• Increased credibility and trust with healthcare partners

• Strengthened competitive positioning

• More efficient third-party risk management

• Optimized use of cost and internal resources

• Scalability to support organizational growth

• Improved incident response readiness

• A sustained culture of continuous improvement

Outcomes and Benefits

The HITRUST implementation delivered significant and measurable benefits, including:

• Enhanced protection of sensitive healthcare data

• Streamlined compliance with healthcare regulatory requirements

• Improved enterprise-wide risk management

• Increased credibility and trust with healthcare partners

• Strengthened competitive positioning

• More efficient third-party risk management

• Optimized use of cost and internal resources

• Scalability to support organizational growth

• Improved incident response readiness

• A sustained culture of continuous improvement

“Our experience with Coral eSecure’s HITRUST consulting services was outstanding. The team’s expertise, professionalism, and efficiency made the certification process straightforward and manageable. Their clear communication and proactive approach kept us informed and ahead of potential challenges. They exceeded our expectations by delivering a smooth, stress-free experience while ensuring full compliance. I highly recommend Coral eSecure to any organization seeking reliable, expert support for HITRUST certification.”

John Revera, IT Director, shared the following feedback on the engagement: