Business continuity (BC) is about bringing back your business post crisis or a disaster situation. BC is about managing ‘black swan’ events in your organisation – something that you never expected. However there is a scope – defined in terms of outages. You can chiefly plan against four outage scenarios – namely site outage, people or skill outage, technology outage and vendor outage. Can you think of anything else – please write to me!
If you are concerned about IT service delivery and its impact to your business – this is for you!Know More
Listed below are key steps for a comprehensive business continuity program.
1. Identification of mission critical activities that needs a continuity plan. In order to assess the requirement for BCP, one needs to understand enterprise context. We divide an organisation unit into mission critical teams/services such as revenue generating services (RGS) for profit making businesses, customer facing services for non-profit, essential infrastructure services (EIS) such as power, utilities, IT and security, and delayed start services (DSS) – services that can wait during emergency. This assessment helps you prioritise recovery. EIS – first to recover, RGS – second to recover and DSS – last to recover.Know More
ISO 27001/ISO 27002 implementation and certification journey can be divided into the following key phases:Know More
If you are the CEO, seek responses for the following questions.Know More
Every organisation needs a business continuity plan. Very few often go for a formal ISO 22301.Know More
Businesses demand a better response from their IT organization. Business understand that IT is critical and they expect that a better delivery will augment business response time, whether new product delivery, new product launch and simply day to day responding to customer queries.Know More