Coral helps cloud service provider Emkor (Gurgaon, Mumbai) to achieve IT service excellence using ISO 20000 compliance

May 24, 2019

Coral helped Gurgaon-based Emkor, provider of Business Process as a Service (BPAS), to achieve successful ISO 27001-2013 and ISO 20000-2011 certification. The process involved defining an integrated approach to the 4 phases of gap analysis, documentation, implementation, and audit.