Coral assisted Reverselogix in achieving integrated SOC 2 and ISO 27001 2022 certification

Reverselogix is a U.S.-based Software-as-a-Service (SaaS) provider specializing in return management solutions.

Coral eSecure partnered with Reverselogix to implement SOC 2 (Type 2 readiness) and ISO 27001:2022, following a structured, risk-driven approach that aligned security governance with business and customer commitments. The engagement covered the following key milestones:

• Understanding Reverselogix’s business context, operating model, and customer SLA commitments

• Establishing clear security objectives aligned with organizational goals

• Identifying applicable SOC 2 Trust Services Criteria

• Determining relevant ISO 27001:2022 Annex A controls

• Conducting detailed gap analysis against standard requirements

• Supporting risk identification, assessment, and mitigation planning

• Developing policies, procedures, and process documentation aligned to standards and risk exposure

• Facilitating secure configuration of systems and environments

• Supporting the implementation of secure operational practices

• Defining and measuring control effectiveness to support SOC 2 Type 2 requirements

• Conducting internal audits

• Providing external audit support and acting as the interface between Reverselogix and the auditors

Outcomes and Benefits

The implementation of the GRC program delivered measurable and sustainable benefits, including:

• A strengthened overall security posture

• Improved risk identification and management

• Increased customer confidence and competitive differentiation

• Enhanced business continuity and operational resilience

• More consistent and efficient internal processes

• A foundation for continuous improvement

• Cost efficiencies through risk-based prioritization

• A cultural shift toward security awareness and accountability

• Improved incident response and management capabilities

• Achieved global recognition through formal certification

Client Feedback

The CISO of Reverselogix shared the following feedback on the engagement:

“We had an exceptional experience working with Coral eSecure for our SOC 2 and ISO 27001 implementation. Their expertise and deep understanding of compliance for SaaS companies made the entire process seamless. They guided us through each step with clarity, professionalism, and attention to detail, ensuring we met all requirements ahead of schedule. Thanks to their insights and dedication, we now have a robust security framework in place. I highly recommend Coral eSecure for organizations looking to enhance their security and achieve certification with confidence.”