Telecom / mobile network

Associated Industry Sectors

Telecom operators

Mobile network

Network operation center

 

Business Challenges

Telecom networks are the lifeline for all modern communication. With more and more penetration of telecom networks, and increasing demand for service quality, compliance to international practices, downtime is not acceptable.

 

Legal – regulatory challenges (if any)

Almost each country has created a regulatory authority to control the network operators and their service quality. For example in India Telecom regulatory authority plays a crucial role in ensuring customer interest are ensured in the delivery of the service providers.

 

How implementation helps?

Subject

Business Impact

Information Security Management

ISMS processes such as asset identification, classification of information assets, implementation of 133 controls ensures that risks are prevented at their genesis.

IT Service Management ITSM guarantees a specific quality of service especially those systems and applications whose availability ensures revenues to the service operators.
Business Continuity Management Business continuity processes helps in ensuring both prevention and restoration of the services in case of downtime.
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