| Coral provides a range of Services to
help your organisation build, assess and measure your
Information Technology Services Management (ITSM). |
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| Compliance |
|
Coral can provide you advisory service to your organisation
as per the requirements of the following standard:
ISO 20000 (previously BS15000) |
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| Consulting |
Irrespective of where your
organisation is presently placed, whether you are a
compliant organisation to any international management
standard or not, we feel we can take you further up
in the maturity scale of your ITSM. Speak to us in case
you have a specific area of concern with respect to
your management system and we are sure we shall be able
to advise. We have listed down multiple domains of Information
technology Services Management for you to chose as an
easy reference:
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- Service Level Management
- Service Continuity and Availability Management
- Service Reporting
- Capacity Management
- Information Security Management
- Budgeting and Accounting for IT services
- Configuration Management
- Release Management
- Incident Management
- Problem Management
- Business Relationship Management
- Supplier Management
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| Training |
| Coral provides in-house and corporate
trainings: |
- Buidling IT Services Management System (ISO 2000/BS15000)
(Duration: 3 Days)
- Understanding BS15000 (Duration: 1 Day)
- Risk Assessment and Risk Management for Business
Heads (Duration: 1 Day)
|
| (For course coverage and the latest training
Schedule, please visit www.coralesecure.com/calendar.asp) |
