Cloud Service provider

Associated Industry Sectors

Software as a Service (SaaS) security

Platform as a Service (PaaS) security

Infrastructure as a Service (IaaS) security

Recovery as a Service (RaaS) security

Application hosting provider

 

Business Challenges

A major concern for customers seeking services of cloud is ‘security’. In fact the biggest bottleneck has been rated as ‘security’ for the impending growth of this sector.

 

How implementation helps?

If you are a Cloud service provider, compliance to international best practices has both internal and external benefits.

Subject

Business Impact

Information Security Management

Implementation of ISMS helps in demonstrating that information hosted is under control – they can combine access (privilege access or otherwise), change and release. To stakeholders of these service providers this assurance is key to competitive advantage.

IT Service Management ITSM processes will ensure quality of service delivery. Practices such as configuration management, change management, deployment and release management ensure that each change is subject to change owner approval. Metrics like response time, resolution time gives stakeholders additional benefit of demonstrating service quality.
Business Continuity Management Processes such as business impact analysis will help in prioritizing mission critical functions that requires immediate recovery.  For cloud service providers not having a business continuity strategy can be detrimental to their business interest.
Call or write to us to know how this will impact your business.